Privacy Policy

Privacy Policy

Introduction

At https://close-brothers-claim.dreamdwellings.net (hereinafter referred to as “Close Brothers Claim,” “we,” or “our”), we are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and management of personal information in accordance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Privacy Act (CPA), Colorado, USA
  • Utah’s Consumer Sales and Service Protection Act (UCPA), Utah, USA
  • Connecticut’s ConnectiCut Data Privacy Act (CTDPA), Connecticut, USA
  • Virginia’s Consumer Data Protection Act (VCDPA), Virginia, USA
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This Privacy Policy applies to all aspects of our online presence, including but not limited to:

Please be informed that this policy does not extend to third-party platforms, apps, or services accessible through links on our site, as they have their own privacy policies governing data collection and usage.

Processing Activities

This Policy governs your personal data when:

  • You use any of our applications or services as an authorized user.
  • You visit our websites linked to this Privacy Statement.
  • You engage with us through communications like newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, which include:

  • Account Information: Details associated with your user account, such as username, email address, and password.
  • Payment Information: Transaction details, payment method information, and billing addresses required for processing payments.
  • Financial Information: Financial records related to any financial services or products you use through us.
  • Purchase Information: Data about the products or services you buy from our platform, including quantities and transaction dates.
  • Mobile Device Identifiers: Unique identifiers associated with your mobile device, such as IP addresses and mobile phone numbers (with user consent).
  • Location Data: Information about your geographic location when you interact with our services (if enabled by you).
  • Feedback: Any comments, reviews, or responses you provide to surveys or feedback forms.
  • Social Media Information: Details from social media platforms when users choose to connect their accounts for seamless access.
  • Product Information: Data about the products you browse, view, or purchase on our platform.

We collect this data through multiple channels: user input forms, interactions with our applications and services, tracking technologies (like cookies), and third-party service providers who assist us in delivering services. Additionally, some personal data may be shared with us by third parties, subject to their privacy policies.

Cookies

Close Brothers Claim uses various types of cookies to enhance your experience and improve analytical insights:

  • Strictly Necessary Cookies: These ensure core functionalities like secure login and navigation on our site.
  • Preference Cookies: They remember user preferences, such as language settings or content display choices.
  • Analytics Cookies: Used for performance tracking and understanding how users interact with our services.

Users can manage their cookie preferences through our Cookie Manager, allowing control over non-essential cookies.

Retention and Deletion

We retain personal data only for as long as it is necessary for the purposes specified in this Privacy Policy or as required by law. Once the data is no longer needed for these purposes, we securely delete or anonymize it to protect your privacy.

Security Measures

Close Brothers Claim employs robust security measures to safeguard your personal data:

  • Encryption: We use encryption protocols to secure data both in transit and at rest.
  • Access Control: Strict access controls ensure that only authorized personnel can access sensitive data.
  • Regular Audits: Periodic security audits help identify and mitigate potential risks.

Your Rights

Depending on your jurisdiction, you have certain rights regarding your personal data, including:

  • Access: The right to request access to and receive a copy of the personal data we hold about you.
  • Rectification: The right to correct inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): The right to request the deletion of your personal data under certain circumstances.
  • Restriction: The right to limit the processing of your personal data in specific situations.
  • Data Portability: The right to receive your personal data in a structured, commonly used format and to transfer it to another controller.
  • Objection: The right to object to the processing of your personal data for certain purposes.
  • Non-Discrimination: The right to be free from discrimination when exercising any of your data rights.

To exercise these rights or for data-related inquiries, please contact our Data Protection Officer at [email protected] or write to us at:

Close Brothers Claim,
Data Privacy Team,
[Address],
[City, State, Zip],
[Country].

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with a revised effective date. We encourage you to review this page periodically to stay informed about your data protection and privacy rights.

Contact Information

For any questions regarding this Privacy Policy, data privacy practices, or to exercise your data rights, please contact us:

Email: [email protected]
Mail: Close Brothers Claim, Data Privacy Team, [Address], [City, State, Zip], [Country]